How do players who really played PAYDAY 3 rate it? TrueGG Rating 75.2%

Release date: Sep 21, 2023 Data as of 2026-10-17 View on Steam ↗

Players who really played rate it higher than Steam overall. Early impressions are weaker, so the first few hours tend to decide whether it clicks. Recent reviews are recovering.

TrueGG RatingMethodology ↗

75.2%

▲ +28.7 pt
vs Steam overall

Positive among players with 10+ hours (last 180 days) · 2,121 reviews

TrueGG, all time: 56.2%
Steam overall: 46.5%
Japanese, all time: 37.6%

Early wall

Reviews written under 2 hours: 15.3% of all reviews. Their positive share is 18.6%.

This is not a drop-off rate; it describes who wrote reviews. Refund guide: within 14 days of purchase and under 2 hours of play (Steam refund policy).

01 / TRUEGG INSIGHTS

Does the rating change the longer people play?

Used for TrueGG Rating (10h+)JapaneseRight: reviews

Positive share by playtime at the time of review (reviews from the last 180 days). Ranges under 50 reviews are pale and dashed (indicative only); “—” means no reviews.

Show chart values as a table

Playtime	Positive	Japanese	Reviews
0–1 h	24.2%	100.0%	182
1–2 h	37.4%	—	147
2–5 h	71.0%	50.0%	435
5–10 h	75.8%	100.0%	532
10–20 h	75.1%	100.0%	619
20–50 h	77.0%	50.0%	755
50–100 h	75.8%	100.0%	400
100–200 h	73.0%	66.7%	222
200+ h	66.4%	0.0%	125

How long people play: half of reviewers had played 10+ hours. 35% had 20+ hours and 7% had 100+ hours (all time).

02 / TRUEGG INSIGHTS

Summary

PAYDAY 3 has a TrueGG Rating of 75.2%: the positive share among 2,121 reviews written in the last 180 days by players with 10+ hours. That is 28.7 points above Steam's overall 46.5%, so players who really play the current version rate it higher than the headline number suggests (all time: 56.2%).

Reviews written under 2 hours make up 15% of the total, and only 19% of them are positive. Some players bounce off early, but those who get past the opening rate it higher. Steam accepts refund requests within 2 hours of play and 14 days of purchase.

Beyond the first hours, approval is fairly even across playtime.

Negative reviews most often mention player base and matchmaking (less than at launch), servers (less than at launch), and crashes and bugs. Positive reviews praise how fun it feels and community and co-op.

Among Japanese-language reviews, the TrueGG Rating is 37.6%, 37.5 points below all languages.

Re-weighting reviews by trust signals (playtime, length, how the game was obtained) barely changes the rating (46.4% adjusted), so Steam's number is not noticeably distorted by key giveaways or throwaway reviews.

All figures come from Steam's public review counts, and topics are counted with our published dictionary (no AI). Data as of 2026-10-17.

03 / TRUEGG INSIGHTS

Why it is rated this way

What drives the rating

Complaints center on live operations and online play (Player base & matchmaking, Servers & connection). These shift over time, so weigh recent reviews more than the all-time figure. It is also a game many people bounce off early (early reviews are much less positive than those of players who stuck with it).

− Most mentioned complaints

Player base & matchmaking16% of negative reviews (8% of positive) · most common among 20–100h players · less than at launch · 21 positive reviews say it improved
Servers & connection13% of negative reviews (8% of positive) · most common among 20–100h players · less than at launch · 21 positive reviews say it improved
Crashes & bugs11% of negative reviews (7% of positive) · most common among 100h+ players · ongoing since launch · 12 positive reviews say it improved
Boring / repetitive9% of negative reviews (3% of positive) · most common among 100h+ players · ongoing since launch · 8 positive reviews say it improved
Graphics & music8% of negative reviews (5% of positive) · most common among 20–100h players · ongoing since launch · 9 positive reviews say it improved

+ What players praise

Fun & feel35% of positive reviews (20% of negative)
Community & co-op10% of positive reviews (7% of negative)

＋ reworked＋ finally＋ solid＋ state＋ launch＋ chance＋ direction＋ story− stuck− sad− account− 発生− barely− useless− single− worse

Counted from 600 recent negative and 475 positive reviews in Japanese and English, using our published topic dictionary. No AI is used. Topics overlap, so shares do not add up to 100%. Sarcasm and nuance are not detected, and this does not show cause and effect.How we count

04 / TRUEGG INSIGHTS

Checking the numbers

Figures with a different scope, shown alongside the TrueGG Rating.

Metric	Positive	Scope
Official Steam rating	46.5%	All time, all languages · 66,210 reviews
Adjusted rating	46.4%	Weighted by trust (95% range 45.5%–47.4%), −0.1pt vs official
Japanese-language reviews	31.8%	All time, Japanese-language reviews (−14.7pt vs overall) · 551 reviews

Show the positive vs negative breakdown

Share of sampled reviews that meet each condition that lowers trust. When a condition is more common on the positive side, the adjusted rating falls below the official one.

Condition	Positive reviews	Negative reviews
Under 2 hours played at review	3%	19%
Very short text	30%	15%
Key activated outside Steam	35%	31%
Received for free	2%	1%
Owns very few games	6%	4%
Over 100 reviews written	4%	8%
Average trust (1.0 = full)	0.79	0.80

The median total playtime of the sampled reviewers is 31.1 hours. 400 positive and 400 negative reviews analyzed · data as of 2026-10-17

05 / TRUEGG INSIGHTS

When did the rating change?

Monthly positive and negative review counts since release, as published by Steam.

Reviews per month

■ Positive■ Negative

Positive share per month

Months with under 30 reviews are omitted from the rate.

Reviews per day, last 30 days

Show monthly data as a table

Month	Positive	Negative	Positive
2023-09	10,202	19,151	34.8%
2023-10	2,246	1,737	56.4%
2023-11	1,758	957	64.8%
2023-12	478	770	38.3%
2024-01	262	539	32.7%
2024-02	110	379	22.5%
2024-03	130	569	18.6%
2024-04	97	268	26.6%
2024-05	98	347	22.0%
2024-06	281	352	44.4%
2024-07	423	281	60.1%
2024-08	340	337	50.2%
2024-09	734	327	69.2%
2024-10	386	98	79.8%
2024-11	501	250	66.7%
2024-12	403	281	58.9%
2025-01	316	227	58.2%
2025-02	314	180	63.6%
2025-03	377	191	66.4%
2025-04	161	120	57.3%
2025-05	169	110	60.6%
2025-06	231	157	59.5%
2025-07	747	408	64.7%
2025-08	194	122	61.4%
2025-09	246	201	55.0%
2025-10	250	205	54.9%
2025-11	183	104	63.8%
2025-12	209	129	61.8%
2026-01	201	185	52.1%
2026-02	92	79	53.8%
2026-03	180	132	57.7%
2026-04	137	68	66.8%
2026-05	290	165	63.7%
2026-06	288	170	62.9%
2026-07	431	174	71.2%
2026-08	200	104	65.8%
2026-09	436	138	76.0%
2026-10	137	35	79.7%

Show daily data as a table

Day	Positive	Negative
2026-09-17	9	1
2026-09-18	6	2
2026-09-19	13	6
2026-09-20	15	3
2026-09-21	9	2
2026-09-22	31	14
2026-09-23	27	5
2026-09-24	18	2
2026-09-25	15	2
2026-09-26	19	8
2026-09-27	16	4
2026-09-28	19	1
2026-09-29	11	1
2026-09-30	4	0
2026-10-01	12	2
2026-10-02	11	2
2026-10-03	9	3
2026-10-04	15	4
2026-10-05	8	2
2026-10-06	12	1
2026-10-07	10	2
2026-10-08	3	1
2026-10-09	6	3
2026-10-10	7	6
2026-10-11	8	0
2026-10-12	8	3
2026-10-13	4	0
2026-10-14	11	3
2026-10-15	6	1
2026-10-16	7	2