Heroes & Generals
Image: Steam store (© respective owners)

How do players who really played Heroes & Generals rate it? TrueGG Rating 71.3%

Release date: Oct 18, 2016 Data as of 2026-10-19 View on Steam ↗

Players who really played rate it higher than Steam overall. Early impressions are weaker, so the first few hours tend to decide whether it clicks. Recent reviews are recovering.

Think twice if you are

  • Players who need stable servers (reports of connection issues)
  • Players buying on the promise of future updates (complaints about the developers)

A rule-based guide from review patterns (no AI). How

TrueGG RatingMethodology ↗
71.3%
▲ +3.5 pt
vs Steam overall

Positive among players with 10+ hours (all time) · 82,680 reviews

TrueGG, all time
71.3%
Steam overall
67.8%
Japanese, all time
69.8%

Early wall

Reviews written under 2 hours: 18.0% of all reviews. Their positive share is 52.4%.

This is not a drop-off rate; it describes who wrote reviews. Refund guide: within 14 days of purchase and under 2 hours of play (Steam refund policy).

01 / TRUEGG INSIGHTS

Does the rating change the longer people play?

Used for TrueGG Rating (10h+)JapaneseRight: reviews
Positive share by playtimeRanges from 10 hours up are highlighted. Exact values are in the table below.0%25%50%75%100%0–1 h48%16,8481–2 h60%8,7282–5 h70%17,2265–10 h72%16,25510–20 h72%17,31720–50 h72%21,04750–100 h72%13,479100–200 h72%10,851200+ h69%19,986Positive share by playtime0–1 h16,84848%1–2 h8,72860%2–5 h17,22670%5–10 h16,25572%10–20 h17,31772%20–50 h21,04772%50–100 h13,47972%100–200 h10,85172%200+ h19,98669%

Positive share by playtime at the time of review (all time). Ranges under 50 reviews are pale and dashed (indicative only); “—” means no reviews.

Show chart values as a table
PlaytimePositiveJapaneseReviews
0–1 h48.4%55.2%16,848
1–2 h60.2%58.3%8,728
2–5 h70.1%54.8%17,226
5–10 h71.7%76.9%16,255
10–20 h72.3%63.2%17,317
20–50 h71.7%63.3%21,047
50–100 h72.4%72.0%13,479
100–200 h72.4%81.3%10,851
200+ h68.7%71.6%19,986

How long people play: half of reviewers had played 10+ hours. 46% had 20+ hours and 22% had 100+ hours (all time).

02 / TRUEGG INSIGHTS

Summary

Heroes & Generals has a TrueGG Rating of 71.3%, based on all-time reviews from players with 10+ hours (82,680 reviews) because recent reviews are few. Steam's overall rating is 67.8%.

Reviews written under 2 hours make up 18% of the total, with 52% positive. The early hours do not split opinion much.

Beyond the first hours, approval is fairly even across playtime.

Negative reviews most often mention servers (more than at launch), updates and the developers, and monetization and DLC (less than at launch). Positive reviews praise how fun it feels and performance.

Among Japanese-language reviews, the TrueGG Rating is 69.8%, similar to all languages.

Re-weighting reviews by trust signals (playtime, length, how the game was obtained) barely changes the rating (68.7% adjusted), so Steam's number is not noticeably distorted by key giveaways or throwaway reviews.

All figures come from Steam's public review counts, and topics are counted with our published dictionary (no AI). Data as of 2026-10-19.

03 / TRUEGG INSIGHTS

Why it is rated this way

What drives the rating

Complaints center on live operations and online play (Servers & connection, Updates & developers, Monetization & DLC, Player base & matchmaking). These shift over time, so weigh recent reviews more than the all-time figure. It is also a game many people bounce off early (early reviews are much less positive than those of players who stuck with it).

− Most mentioned complaints

  • Servers & connection17% of negative reviews (4% of positive) · most common among 20–100h players · more than at launch
  • Updates & developers12% of negative reviews (4% of positive) · most common among 100h+ players · ongoing since launch
  • Monetization & DLC10% of negative reviews (7% of positive) · most common among 20–100h players · less than at launch
  • Player base & matchmaking9% of negative reviews (4% of positive) · most common among under 2h players · more than at launch

+ What players praise

  • Fun & feel19% of positive reviews (10% of negative)
  • Performance10% of positive reviews (7% of negative)
＋ love＋ 最高＋ miss＋ 面白＋ 結構＋ 飛行機＋ 自転車＋ スナイパー− source− money− put− win− closed− open− devs− take

Counted from 416 recent negative and 529 positive reviews in Japanese and English, using our published topic dictionary. No AI is used. Topics overlap, so shares do not add up to 100%. Sarcasm and nuance are not detected, and this does not show cause and effect.How we count

04 / TRUEGG INSIGHTS

Checking the numbers

Figures with a different scope, shown alongside the TrueGG Rating.

MetricPositiveScope
Official Steam rating67.8%All time, all languages · 141,474 reviews
Adjusted rating68.7%Weighted by trust (95% range 67.8%–69.7%), +0.9pt vs official
Japanese-language reviews66.4%All time, Japanese-language reviews (−1.4pt vs overall) · 345 reviews
Show the positive vs negative breakdown

Share of sampled reviews that meet each condition that lowers trust. When a condition is more common on the positive side, the adjusted rating falls below the official one.

ConditionPositive reviewsNegative reviews
Under 2 hours played at review12%21%
Very short text41%38%
Key activated outside Steam0%0%
Received for free99%99%
Owns very few games10%7%
Over 100 reviews written6%11%
Average trust (1.0 = full)0.550.53

The median total playtime of the sampled reviewers is 28.3 hours. 400 positive and 400 negative reviews analyzed · data as of 2026-10-19

05 / TRUEGG INSIGHTS

When did the rating change?

Monthly positive and negative review counts since release, as published by Steam.

Reviews per month

■ Positive■ Negative
0 1,000 2,000 3,000 4,000 2014-07: +2,304 / −924 2014-08: +1,714 / −666 2014-09: +1,271 / −511 2014-10: +1,079 / −414 2014-11: +1,108 / −439 2014-12: +703 / −272 2015-01: +822 / −340 2015-02: +1,112 / −436 2015-03: +1,533 / −793 2015-04: +1,391 / −566 2015-05: +1,235 / −414 2015-06: +1,099 / −518 2015-07: +1,127 / −690 2015-08: +1,115 / −669 2015-09: +1,057 / −534 2015-10: +870 / −342 2015-11: +826 / −359 2015-12: +1,119 / −558 2016-01: +1,307 / −652 2016-02: +1,078 / −486 2016-03: +1,218 / −611 2016-04: +893 / −512 2016-05: +992 / −568 2016-06: +946 / −668 2016-07: +880 / −589 2016-08: +1,229 / −707 2016-09: +1,814 / −1,152 2016-10: +1,343 / −830 2016-11: +2,389 / −956 2016-12: +1,422 / −788 2017-01: +989 / −670 2017-02: +1,227 / −776 2017-03: +1,311 / −733 2017-04: +1,105 / −554 2017-05: +1,020 / −506 2017-06: +1,109 / −599 2017-07: +1,020 / −521 2017-08: +779 / −509 2017-09: +820 / −530 2017-10: +779 / −430 2017-11: +1,469 / −488 2017-12: +1,171 / −557 2018-01: +924 / −455 2018-02: +749 / −397 2018-03: +709 / −419 2018-04: +600 / −333 2018-05: +509 / −361 2018-06: +534 / −350 2018-07: +919 / −573 2018-08: +756 / −597 2018-09: +500 / −351 2018-10: +562 / −542 2018-11: +1,281 / −366 2018-12: +1,016 / −627 2019-01: +661 / −472 2019-02: +530 / −343 2019-03: +466 / −340 2019-04: +503 / −379 2019-05: +420 / −316 2019-06: +974 / −470 2019-07: +1,112 / −412 2019-08: +370 / −280 2019-09: +322 / −226 2019-10: +669 / −347 2019-11: +2,709 / −583 2019-12: +1,883 / −476 2020-01: +1,505 / −421 2020-02: +1,636 / −560 2020-03: +1,721 / −584 2020-04: +1,599 / −706 2020-05: +1,241 / −546 2020-06: +911 / −387 2020-07: +1,002 / −398 2020-08: +961 / −431 2020-09: +889 / −399 2020-10: +1,381 / −587 2020-11: +1,287 / −389 2020-12: +1,112 / −402 2021-01: +1,105 / −498 2021-02: +976 / −378 2021-03: +946 / −375 2021-04: +971 / −413 2021-05: +731 / −312 2021-06: +584 / −260 2021-07: +623 / −277 2021-08: +573 / −298 2021-09: +461 / −209 2021-10: +564 / −273 2021-11: +602 / −215 2021-12: +477 / −261 2022-01: +527 / −271 2022-02: +442 / −176 2022-03: +470 / −1,033 2022-04: +432 / −426 2022-05: +389 / −233 2022-06: +350 / −242 2022-07: +339 / −237 2022-08: +334 / −202 2022-09: +339 / −164 2022-10: +346 / −172 2022-11: +407 / −172 2022-12: +376 / −186 2023-01: +349 / −176 2023-02: +310 / −232 2023-03: +254 / −157 2023-04: +255 / −112 2023-05: +739 / −132 2023-06: +335 / −45 2023-07: +228 / −49 2023-08: +197 / −52 2023-09: +195 / −38 2023-10: +169 / −31 2023-11: +177 / −37 2023-12: +176 / −29 2024-01: +157 / −37 2024-02: +130 / −34 2024-03: +134 / −35 2024-04: +121 / −30 2024-05: +113 / −26 2024-06: +119 / −17 2024-07: +121 / −23 2024-08: +112 / −24 2024-09: +100 / −11 2024-10: +101 / −13 2024-11: +97 / −15 2024-12: +80 / −22 2025-01: +93 / −19 2025-02: +77 / −15 2025-03: +80 / −10 2025-04: +53 / −9 2025-05: +64 / −13 2025-06: +54 / −13 2025-07: +51 / −10 2025-08: +56 / −5 2025-09: +59 / −10 2025-10: +45 / −8 2025-11: +53 / −8 2025-12: +49 / −12 2026-01: +55 / −10 2026-02: +57 / −13 2026-03: +57 / −1 2026-04: +36 / −9 2026-05: +38 / −13 2026-06: +42 / −6 2026-07: +32 / −8 2026-08: +33 / −6 2026-09: +39 / −7 2026-10: +15 / −1 2014/072015/012016/012017/012018/012019/012020/012021/012022/012023/012024/012025/012026/01

Positive share per month

0% 25% 50% 75% 100% Monthly data overall 67.7% 2014-07: 71.4%2014-08: 72.0%2014-09: 71.3%2014-10: 72.3%2014-11: 71.6%2014-12: 72.1%2015-01: 70.7%2015-02: 71.8%2015-03: 65.9%2015-04: 71.1%2015-05: 74.9%2015-06: 68.0%2015-07: 62.0%2015-08: 62.5%2015-09: 66.4%2015-10: 71.8%2015-11: 69.7%2015-12: 66.7%2016-01: 66.7%2016-02: 68.9%2016-03: 66.6%2016-04: 63.6%2016-05: 63.6%2016-06: 58.6%2016-07: 59.9%2016-08: 63.5%2016-09: 61.2%2016-10: 61.8%2016-11: 71.4%2016-12: 64.3%2017-01: 59.6%2017-02: 61.3%2017-03: 64.1%2017-04: 66.6%2017-05: 66.8%2017-06: 64.9%2017-07: 66.2%2017-08: 60.5%2017-09: 60.7%2017-10: 64.4%2017-11: 75.1%2017-12: 67.8%2018-01: 67.0%2018-02: 65.4%2018-03: 62.9%2018-04: 64.3%2018-05: 58.5%2018-06: 60.4%2018-07: 61.6%2018-08: 55.9%2018-09: 58.8%2018-10: 50.9%2018-11: 77.8%2018-12: 61.8%2019-01: 58.3%2019-02: 60.7%2019-03: 57.8%2019-04: 57.0%2019-05: 57.1%2019-06: 67.5%2019-07: 73.0%2019-08: 56.9%2019-09: 58.8%2019-10: 65.8%2019-11: 82.3%2019-12: 79.8%2020-01: 78.1%2020-02: 74.5%2020-03: 74.7%2020-04: 69.4%2020-05: 69.4%2020-06: 70.2%2020-07: 71.6%2020-08: 69.0%2020-09: 69.0%2020-10: 70.2%2020-11: 76.8%2020-12: 73.4%2021-01: 68.9%2021-02: 72.1%2021-03: 71.6%2021-04: 70.2%2021-05: 70.1%2021-06: 69.2%2021-07: 69.2%2021-08: 65.8%2021-09: 68.8%2021-10: 67.4%2021-11: 73.7%2021-12: 64.6%2022-01: 66.0%2022-02: 71.5%2022-03: 31.3%2022-04: 50.3%2022-05: 62.5%2022-06: 59.1%2022-07: 58.9%2022-08: 62.3%2022-09: 67.4%2022-10: 66.8%2022-11: 70.3%2022-12: 66.9%2023-01: 66.5%2023-02: 57.2%2023-03: 61.8%2023-04: 69.5%2023-05: 84.8%2023-06: 88.2%2023-07: 82.3%2023-08: 79.1%2023-09: 83.7%2023-10: 84.5%2023-11: 82.7%2023-12: 85.9%2024-01: 80.9%2024-02: 79.3%2024-03: 79.3%2024-04: 80.1%2024-05: 81.3%2024-06: 87.5%2024-07: 84.0%2024-08: 82.4%2024-09: 90.1%2024-10: 88.6%2024-11: 86.6%2024-12: 78.4%2025-01: 83.0%2025-02: 83.7%2025-03: 88.9%2025-04: 85.5%2025-05: 83.1%2025-06: 80.6%2025-07: 83.6%2025-08: 91.8%2025-09: 85.5%2025-10: 84.9%2025-11: 86.9%2025-12: 80.3%2026-01: 84.6%2026-02: 81.4%2026-03: 98.3%2026-04: 80.0%2026-05: 74.5%2026-06: 87.5%2026-07: 80.0%2026-08: 84.6%2026-09: 84.8% 2014/072015/012016/012017/012018/012019/012020/012021/012022/012023/012024/012025/012026/01

Months with under 30 reviews are omitted from the rate.

Reviews per day, last 30 days

0 1 2 3 2026-09-19: +1 / −0 2026-09-20: +2 / −0 2026-09-21: +1 / −0 2026-09-22: +1 / −1 2026-09-23: +0 / −1 2026-09-24: +2 / −0 2026-09-25: +1 / −1 2026-09-26: +2 / −0 2026-09-27: +2 / −0 2026-09-28: +1 / −1 2026-09-29: +2 / −0 2026-09-30: +0 / −0 2026-10-01: +0 / −0 2026-10-02: +0 / −0 2026-10-03: +1 / −0 2026-10-04: +1 / −0 2026-10-05: +1 / −0 2026-10-06: +0 / −0 2026-10-07: +0 / −0 2026-10-08: +1 / −0 2026-10-09: +2 / −0 2026-10-10: +1 / −0 2026-10-11: +1 / −0 2026-10-12: +1 / −0 2026-10-13: +3 / −0 2026-10-14: +0 / −0 2026-10-15: +1 / −1 2026-10-16: +1 / −0 2026-10-17: +0 / −0 2026-10-18: +1 / −0 09/1909/2610/0310/1010/17
Show monthly data as a table
MonthPositiveNegativePositive
2014-072,30492471.4%
2014-081,71466672.0%
2014-091,27151171.3%
2014-101,07941472.3%
2014-111,10843971.6%
2014-1270327272.1%
2015-0182234070.7%
2015-021,11243671.8%
2015-031,53379365.9%
2015-041,39156671.1%
2015-051,23541474.9%
2015-061,09951868.0%
2015-071,12769062.0%
2015-081,11566962.5%
2015-091,05753466.4%
2015-1087034271.8%
2015-1182635969.7%
2015-121,11955866.7%
2016-011,30765266.7%
2016-021,07848668.9%
2016-031,21861166.6%
2016-0489351263.6%
2016-0599256863.6%
2016-0694666858.6%
2016-0788058959.9%
2016-081,22970763.5%
2016-091,8141,15261.2%
2016-101,34383061.8%
2016-112,38995671.4%
2016-121,42278864.3%
2017-0198967059.6%
2017-021,22777661.3%
2017-031,31173364.1%
2017-041,10555466.6%
2017-051,02050666.8%
2017-061,10959964.9%
2017-071,02052166.2%
2017-0877950960.5%
2017-0982053060.7%
2017-1077943064.4%
2017-111,46948875.1%
2017-121,17155767.8%
2018-0192445567.0%
2018-0274939765.4%
2018-0370941962.9%
2018-0460033364.3%
2018-0550936158.5%
2018-0653435060.4%
2018-0791957361.6%
2018-0875659755.9%
2018-0950035158.8%
2018-1056254250.9%
2018-111,28136677.8%
2018-121,01662761.8%
2019-0166147258.3%
2019-0253034360.7%
2019-0346634057.8%
2019-0450337957.0%
2019-0542031657.1%
2019-0697447067.5%
2019-071,11241273.0%
2019-0837028056.9%
2019-0932222658.8%
2019-1066934765.8%
2019-112,70958382.3%
2019-121,88347679.8%
2020-011,50542178.1%
2020-021,63656074.5%
2020-031,72158474.7%
2020-041,59970669.4%
2020-051,24154669.4%
2020-0691138770.2%
2020-071,00239871.6%
2020-0896143169.0%
2020-0988939969.0%
2020-101,38158770.2%
2020-111,28738976.8%
2020-121,11240273.4%
2021-011,10549868.9%
2021-0297637872.1%
2021-0394637571.6%
2021-0497141370.2%
2021-0573131270.1%
2021-0658426069.2%
2021-0762327769.2%
2021-0857329865.8%
2021-0946120968.8%
2021-1056427367.4%
2021-1160221573.7%
2021-1247726164.6%
2022-0152727166.0%
2022-0244217671.5%
2022-034701,03331.3%
2022-0443242650.3%
2022-0538923362.5%
2022-0635024259.1%
2022-0733923758.9%
2022-0833420262.3%
2022-0933916467.4%
2022-1034617266.8%
2022-1140717270.3%
2022-1237618666.9%
2023-0134917666.5%
2023-0231023257.2%
2023-0325415761.8%
2023-0425511269.5%
2023-0573913284.8%
2023-063354588.2%
2023-072284982.3%
2023-081975279.1%
2023-091953883.7%
2023-101693184.5%
2023-111773782.7%
2023-121762985.9%
2024-011573780.9%
2024-021303479.3%
2024-031343579.3%
2024-041213080.1%
2024-051132681.3%
2024-061191787.5%
2024-071212384.0%
2024-081122482.4%
2024-091001190.1%
2024-101011388.6%
2024-11971586.6%
2024-12802278.4%
2025-01931983.0%
2025-02771583.7%
2025-03801088.9%
2025-0453985.5%
2025-05641383.1%
2025-06541380.6%
2025-07511083.6%
2025-0856591.8%
2025-09591085.5%
2025-1045884.9%
2025-1153886.9%
2025-12491280.3%
2026-01551084.6%
2026-02571381.4%
2026-0357198.3%
2026-0436980.0%
2026-05381374.5%
2026-0642687.5%
2026-0732880.0%
2026-0833684.6%
2026-0939784.8%
2026-1015193.8%
Show daily data as a table
DayPositiveNegative
2026-09-1910
2026-09-2020
2026-09-2110
2026-09-2211
2026-09-2301
2026-09-2420
2026-09-2511
2026-09-2620
2026-09-2720
2026-09-2811
2026-09-2920
2026-09-3000
2026-10-0100
2026-10-0200
2026-10-0310
2026-10-0410
2026-10-0510
2026-10-0600
2026-10-0700
2026-10-0810
2026-10-0920
2026-10-1010
2026-10-1110
2026-10-1210
2026-10-1330
2026-10-1400
2026-10-1511
2026-10-1610
2026-10-1700
2026-10-1810
06 / TRUEGG INSIGHTS

Recent sentiment

PeriodPositiveReviews
Last 30 days87.9%33
Last 180 days83.6%244
All time67.8%141,474
08 / TRUEGG INSIGHTS

About this verdict

Every figure is computed from review data that Steam makes public. No AI estimation is used.

Review text is never stored or republished. Read the actual reviews on Steam.

If you disagree with this verdict, please reach us via the contact on the About page. About

Read the methodology and its limits Read reviews on Steam ↗