Tom Clancy’s The Division
Image: Steam store (© respective owners)

How do players who really played Tom Clancy’s The Division rate it? TrueGG Rating 84.5%

Release date: Mar 9, 2016 Data as of 2026-10-19 View on Steam ↗

Players who really played rate it higher than Steam overall. Early impressions are weaker, so the first few hours tend to decide whether it clicks. Recent reviews are recovering.

Good for

  • Players willing to push through a slow start
  • Players who want to soak in the world and atmosphere
  • Players who care about visuals and music

Think twice if you are

  • Players who judge a game in the first hours (early ratings are lower)
  • Players who need stable servers (reports of connection issues)
  • Players who want fair matches (reports of cheaters)

A rule-based guide from review patterns (no AI). How

TrueGG RatingMethodology ↗
84.5%
▲ +13.5 pt
vs Steam overall

Positive among players with 20+ hours (last 180 days) · 665 reviews

TrueGG, all time
74.5%
Steam overall
71.0%
Japanese, all time
57.1%

Early wall

Reviews written under 2 hours: 7.6% of all reviews. Their positive share is 40.1%.

This is not a drop-off rate; it describes who wrote reviews. Refund guide: within 14 days of purchase and under 2 hours of play (Steam refund policy).

01 / TRUEGG INSIGHTS

Does the rating change the longer people play?

Used for TrueGG Rating (20h+)JapaneseRight: reviews
Positive share by playtimeRanges from 20 hours up are highlighted. Exact values are in the table below.0%25%50%75%100%0–1 h38%451–2 h55%312–5 h76%1705–10 h84%21110–20 h68%20620–50 h84%34350–100 h88%156100–200 h86%79200+ h79%87Positive share by playtime0–1 h4538%1–2 h3155%2–5 h17076%5–10 h21184%10–20 h20668%20–50 h34384%50–100 h15688%100–200 h7986%200+ h8779%

Positive share by playtime at the time of review (reviews from the last 180 days). Ranges under 50 reviews are pale and dashed (indicative only); “—” means no reviews.

Show chart values as a table
PlaytimePositiveJapaneseReviews
0–1 h37.8%—45
1–2 h54.8%—31
2–5 h75.9%—170
5–10 h83.9%100.0%211
10–20 h68.0%100.0%206
20–50 h83.7%50.0%343
50–100 h88.5%—156
100–200 h86.1%100.0%79
200+ h79.3%—87

How long people play: half of reviewers had played 20+ hours. 65% had 20+ hours and 25% had 100+ hours (all time).

02 / TRUEGG INSIGHTS

Summary

Tom Clancy’s The Division has a TrueGG Rating of 84.5%: the positive share among 665 reviews written in the last 180 days by players with 20+ hours. That is 13.5 points above Steam's overall 71.0%, so players who really play the current version rate it higher than the headline number suggests (all time: 74.5%).

Reviews written under 2 hours make up 8% of the total, and only 40% of them are positive. Some players bounce off early, but those who get past the opening rate it higher. Steam accepts refund requests within 2 hours of play and 14 days of purchase.

Beyond the first hours, approval is fairly even across playtime.

Negative reviews most often mention crashes and bugs (less than at launch), servers, and boredom (less than at launch). Positive reviews praise how fun it feels, the world and atmosphere, and graphics and music.

Among Japanese-language reviews, the TrueGG Rating is 57.1%, 27.4 points below all languages.

Re-weighting reviews by trust signals (playtime, length, how the game was obtained) barely changes the rating (69.7% adjusted), so Steam's number is not noticeably distorted by key giveaways or throwaway reviews.

All figures come from Steam's public review counts, and topics are counted with our published dictionary (no AI). Data as of 2026-10-19.

03 / TRUEGG INSIGHTS

Why it is rated this way

What drives the rating

Complaints center on live operations and online play (Servers & connection, Cheaters). These shift over time, so weigh recent reviews more than the all-time figure. It is also a game many people bounce off early (early reviews are much less positive than those of players who stuck with it).

− Most mentioned complaints

  • Crashes & bugs19% of negative reviews (9% of positive) · most common among 100h+ players · less than at launch · 7 positive reviews say it improved
  • Servers & connection18% of negative reviews (5% of positive) · most common among 100h+ players · ongoing since launch
  • Boring / repetitive13% of negative reviews (6% of positive) · most common among 2–20h players · less than at launch
  • Cheaters10% of negative reviews (4% of positive) · most common among 100h+ players · ongoing since launch

+ What players praise

  • Fun & feel40% of positive reviews (20% of negative)
  • World & atmosphere11% of positive reviews (7% of negative)
  • Graphics & music11% of positive reviews (7% of negative)
  • Community & co-op10% of positive reviews (3% of negative)
＋ トレハン＋ definitely＋ 十分＋ satisfying＋ シリーズ＋ snow＋ highly＋ streets− delta− エラー− server− waste− sponge− connect− ubislop− reason

Counted from 555 recent negative and 581 positive reviews in Japanese and English, using our published topic dictionary. No AI is used. Topics overlap, so shares do not add up to 100%. Sarcasm and nuance are not detected, and this does not show cause and effect.How we count

04 / TRUEGG INSIGHTS

Checking the numbers

Figures with a different scope, shown alongside the TrueGG Rating.

MetricPositiveScope
Official Steam rating71.0%All time, all languages · 97,134 reviews
Adjusted rating69.7%Weighted by trust (95% range 68.9%–70.5%), −1.2pt vs official
Japanese-language reviews52.4%All time, Japanese-language reviews (−18.5pt vs overall) · 536 reviews
Show the positive vs negative breakdown

Share of sampled reviews that meet each condition that lowers trust. When a condition is more common on the positive side, the adjusted rating falls below the official one.

ConditionPositive reviewsNegative reviews
Under 2 hours played at review5%16%
Very short text38%15%
Key activated outside Steam6%5%
Received for free2%1%
Owns very few games10%10%
Over 100 reviews written6%9%
Average trust (1.0 = full)0.790.84

The median total playtime of the sampled reviewers is 22.4 hours. 400 positive and 400 negative reviews analyzed · data as of 2026-10-19

05 / TRUEGG INSIGHTS

When did the rating change?

Monthly positive and negative review counts since release, as published by Steam.

Reviews per month

■ Positive■ Negative▨ Negative spike
0 5,000 10k 15k 2016-03: +8,822 / −4,083 2016-04: +1,573 / −2,466 2016-05: +549 / −1,214 2016-06: +542 / −880 2016-07: +355 / −401 2016-08: +188 / −242 2016-09: +206 / −225 2016-10: +431 / −251 2016-11: +2,620 / −519 2016-12: +2,468 / −642 2017-01: +1,359 / −371 2017-02: +646 / −219 2017-03: +603 / −297 2017-04: +344 / −151 2017-05: +702 / −281 2017-06: +549 / −183 2017-07: +552 / −175 2017-08: +582 / −227 2017-09: +889 / −313 2017-10: +451 / −119 2017-11: +1,342 / −195 2017-12: +1,757 / −599 2018-01: +812 / −242 2018-02: +440 / −173 2018-03: +554 / −267 2018-04: +292 / −150 2018-05: +219 / −71 2018-06: +1,324 / −633 2018-07: +764 / −297 2018-08: +362 / −109 2018-09: +466 / −174 2018-10: +194 / −69 2018-11: +1,459 / −104 2018-12: +610 / −346 2019-01: +527 / −352 2019-02: +855 / −526 2019-03: +385 / −220 2019-04: +203 / −83 2019-05: +147 / −77 2019-06: +557 / −89 2019-07: +585 / −108 2019-08: +93 / −50 2019-09: +88 / −50 2019-10: +143 / −30 2019-11: +561 / −72 2019-12: +432 / −61 2020-01: +364 / −56 2020-02: +392 / −99 2020-03: +763 / −183 2020-04: +465 / −112 2020-05: +245 / −69 2020-06: +224 / −61 2020-07: +322 / −83 2020-08: +180 / −47 2020-09: +387 / −80 2020-10: +204 / −43 2020-11: +345 / −64 2020-12: +305 / −42 2021-01: +417 / −93 2021-02: +249 / −48 2021-03: +229 / −50 2021-04: +185 / −38 2021-05: +194 / −34 2021-06: +217 / −45 2021-07: +267 / −56 2021-08: +156 / −41 2021-09: +149 / −39 2021-10: +145 / −28 2021-11: +338 / −49 2021-12: +284 / −45 2022-01: +256 / −62 2022-02: +191 / −35 2022-03: +305 / −76 2022-04: +127 / −25 2022-05: +124 / −35 2022-06: +160 / −39 2022-07: +174 / −42 2022-08: +133 / −29 2022-09: +136 / −17 2022-10: +148 / −25 2022-11: +171 / −27 2022-12: +291 / −70 2023-01: +290 / −50 2023-02: +137 / −22 2023-03: +192 / −67 2023-04: +100 / −47 2023-05: +122 / −36 2023-06: +78 / −24 2023-07: +209 / −60 2023-08: +236 / −70 2023-09: +109 / −37 2023-10: +332 / −95 2023-11: +249 / −34 2023-12: +279 / −52 2024-01: +217 / −51 2024-02: +214 / −46 2024-03: +253 / −40 2024-04: +230 / −73 2024-05: +163 / −69 2024-06: +153 / −38 2024-07: +248 / −77 2024-08: +112 / −26 2024-09: +199 / −42 2024-10: +92 / −30 2024-11: +276 / −67 2024-12: +210 / −64 2025-01: +329 / −79 2025-02: +192 / −34 2025-03: +398 / −79 2025-04: +142 / −35 2025-05: +118 / −28 2025-06: +208 / −43 2025-07: +168 / −46 2025-08: +151 / −38 2025-09: +155 / −30 2025-10: +199 / −52 2025-11: +165 / −28 2025-12: +299 / −84 2026-01: +266 / −37 2026-02: +154 / −53 2026-03: +736 / −282 2026-04: +299 / −68 2026-05: +136 / −45 2026-06: +113 / −27 2026-07: +145 / −52 2026-08: +142 / −36 2026-09: +216 / −51 2026-10: +159 / −45 2016/032017/012018/012019/012020/012021/012022/012023/012024/012025/012026/01

Positive share per month

0% 25% 50% 75% 100% Monthly data overall 71.9% 2016-03: 68.4%2016-04: 38.9%2016-05: 31.1%2016-06: 38.1%2016-07: 47.0%2016-08: 43.7%2016-09: 47.8%2016-10: 63.2%2016-11: 83.5%2016-12: 79.4%2017-01: 78.6%2017-02: 74.7%2017-03: 67.0%2017-04: 69.5%2017-05: 71.4%2017-06: 75.0%2017-07: 75.9%2017-08: 71.9%2017-09: 74.0%2017-10: 79.1%2017-11: 87.3%2017-12: 74.6%2018-01: 77.0%2018-02: 71.8%2018-03: 67.5%2018-04: 66.1%2018-05: 75.5%2018-06: 67.7%2018-07: 72.0%2018-08: 76.9%2018-09: 72.8%2018-10: 73.8%2018-11: 93.3%2018-12: 63.8%2019-01: 60.0%2019-02: 61.9%2019-03: 63.6%2019-04: 71.0%2019-05: 65.6%2019-06: 86.2%2019-07: 84.4%2019-08: 65.0%2019-09: 63.8%2019-10: 82.7%2019-11: 88.6%2019-12: 87.6%2020-01: 86.7%2020-02: 79.8%2020-03: 80.7%2020-04: 80.6%2020-05: 78.0%2020-06: 78.6%2020-07: 79.5%2020-08: 79.3%2020-09: 82.9%2020-10: 82.6%2020-11: 84.4%2020-12: 87.9%2021-01: 81.8%2021-02: 83.8%2021-03: 82.1%2021-04: 83.0%2021-05: 85.1%2021-06: 82.8%2021-07: 82.7%2021-08: 79.2%2021-09: 79.3%2021-10: 83.8%2021-11: 87.3%2021-12: 86.3%2022-01: 80.5%2022-02: 84.5%2022-03: 80.1%2022-04: 83.6%2022-05: 78.0%2022-06: 80.4%2022-07: 80.6%2022-08: 82.1%2022-09: 88.9%2022-10: 85.5%2022-11: 86.4%2022-12: 80.6%2023-01: 85.3%2023-02: 86.2%2023-03: 74.1%2023-04: 68.0%2023-05: 77.2%2023-06: 76.5%2023-07: 77.7%2023-08: 77.1%2023-09: 74.7%2023-10: 77.8%2023-11: 88.0%2023-12: 84.3%2024-01: 81.0%2024-02: 82.3%2024-03: 86.3%2024-04: 75.9%2024-05: 70.3%2024-06: 80.1%2024-07: 76.3%2024-08: 81.2%2024-09: 82.6%2024-10: 75.4%2024-11: 80.5%2024-12: 76.6%2025-01: 80.6%2025-02: 85.0%2025-03: 83.4%2025-04: 80.2%2025-05: 80.8%2025-06: 82.9%2025-07: 78.5%2025-08: 79.9%2025-09: 83.8%2025-10: 79.3%2025-11: 85.5%2025-12: 78.1%2026-01: 87.8%2026-02: 74.4%2026-03: 72.3%2026-04: 81.5%2026-05: 75.1%2026-06: 80.7%2026-07: 73.6%2026-08: 79.8%2026-09: 80.9%2026-10: 77.9% 2016/032017/012018/012019/012020/012021/012022/012023/012024/012025/012026/01

Months with under 30 reviews are omitted from the rate.Shaded months were detected as concentrated waves of negative reviews (2016-04, 2016-05, 2016-06).Detection rule

Reviews per day, last 30 days

0 10 20 30 2026-09-19: +16 / −6 2026-09-20: +13 / −4 2026-09-21: +12 / −4 2026-09-22: +9 / −2 2026-09-23: +12 / −1 2026-09-24: +16 / −3 2026-09-25: +11 / −2 2026-09-26: +18 / −5 2026-09-27: +19 / −3 2026-09-28: +10 / −1 2026-09-29: +15 / −2 2026-09-30: +11 / −4 2026-10-01: +6 / −2 2026-10-02: +13 / −3 2026-10-03: +9 / −3 2026-10-04: +17 / −3 2026-10-05: +12 / −3 2026-10-06: +16 / −8 2026-10-07: +12 / −1 2026-10-08: +16 / −2 2026-10-09: +10 / −2 2026-10-10: +5 / −3 2026-10-11: +15 / −2 2026-10-12: +9 / −2 2026-10-13: +4 / −2 2026-10-14: +3 / −1 2026-10-15: +4 / −5 2026-10-16: +5 / −1 2026-10-17: +1 / −2 2026-10-18: +2 / −0 09/1909/2610/0310/1010/17
Show monthly data as a table
MonthPositiveNegativePositive
2016-038,8224,08368.4%
2016-041,5732,46638.9%
2016-055491,21431.1%
2016-0654288038.1%
2016-0735540147.0%
2016-0818824243.7%
2016-0920622547.8%
2016-1043125163.2%
2016-112,62051983.5%
2016-122,46864279.4%
2017-011,35937178.6%
2017-0264621974.7%
2017-0360329767.0%
2017-0434415169.5%
2017-0570228171.4%
2017-0654918375.0%
2017-0755217575.9%
2017-0858222771.9%
2017-0988931374.0%
2017-1045111979.1%
2017-111,34219587.3%
2017-121,75759974.6%
2018-0181224277.0%
2018-0244017371.8%
2018-0355426767.5%
2018-0429215066.1%
2018-052197175.5%
2018-061,32463367.7%
2018-0776429772.0%
2018-0836210976.9%
2018-0946617472.8%
2018-101946973.8%
2018-111,45910493.3%
2018-1261034663.8%
2019-0152735260.0%
2019-0285552661.9%
2019-0338522063.6%
2019-042038371.0%
2019-051477765.6%
2019-065578986.2%
2019-0758510884.4%
2019-08935065.0%
2019-09885063.8%
2019-101433082.7%
2019-115617288.6%
2019-124326187.6%
2020-013645686.7%
2020-023929979.8%
2020-0376318380.7%
2020-0446511280.6%
2020-052456978.0%
2020-062246178.6%
2020-073228379.5%
2020-081804779.3%
2020-093878082.9%
2020-102044382.6%
2020-113456484.4%
2020-123054287.9%
2021-014179381.8%
2021-022494883.8%
2021-032295082.1%
2021-041853883.0%
2021-051943485.1%
2021-062174582.8%
2021-072675682.7%
2021-081564179.2%
2021-091493979.3%
2021-101452883.8%
2021-113384987.3%
2021-122844586.3%
2022-012566280.5%
2022-021913584.5%
2022-033057680.1%
2022-041272583.6%
2022-051243578.0%
2022-061603980.4%
2022-071744280.6%
2022-081332982.1%
2022-091361788.9%
2022-101482585.5%
2022-111712786.4%
2022-122917080.6%
2023-012905085.3%
2023-021372286.2%
2023-031926774.1%
2023-041004768.0%
2023-051223677.2%
2023-06782476.5%
2023-072096077.7%
2023-082367077.1%
2023-091093774.7%
2023-103329577.8%
2023-112493488.0%
2023-122795284.3%
2024-012175181.0%
2024-022144682.3%
2024-032534086.3%
2024-042307375.9%
2024-051636970.3%
2024-061533880.1%
2024-072487776.3%
2024-081122681.2%
2024-091994282.6%
2024-10923075.4%
2024-112766780.5%
2024-122106476.6%
2025-013297980.6%
2025-021923485.0%
2025-033987983.4%
2025-041423580.2%
2025-051182880.8%
2025-062084382.9%
2025-071684678.5%
2025-081513879.9%
2025-091553083.8%
2025-101995279.3%
2025-111652885.5%
2025-122998478.1%
2026-012663787.8%
2026-021545374.4%
2026-0373628272.3%
2026-042996881.5%
2026-051364575.1%
2026-061132780.7%
2026-071455273.6%
2026-081423679.8%
2026-092165180.9%
2026-101594577.9%
Show daily data as a table
DayPositiveNegative
2026-09-19166
2026-09-20134
2026-09-21124
2026-09-2292
2026-09-23121
2026-09-24163
2026-09-25112
2026-09-26185
2026-09-27193
2026-09-28101
2026-09-29152
2026-09-30114
2026-10-0162
2026-10-02133
2026-10-0393
2026-10-04173
2026-10-05123
2026-10-06168
2026-10-07121
2026-10-08162
2026-10-09102
2026-10-1053
2026-10-11152
2026-10-1292
2026-10-1342
2026-10-1431
2026-10-1545
2026-10-1651
2026-10-1712
2026-10-1820
06 / TRUEGG INSIGHTS

Recent sentiment

PeriodPositiveReviews
Last 30 days79.3%424
Last 180 days78.7%1,322
All time71.0%97,134
Japanese, last 180 days83.3%6
08 / TRUEGG INSIGHTS

About this verdict

Every figure is computed from review data that Steam makes public. No AI estimation is used.

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